Friday, February 27, 2026

Dialogic ideation

One of the many approaches to design ideation takes the form of dialogue, or interactive communication between two or more designers, or between designer and client (co-design). The dialogue, however, as an experience of human interaction, is rarely just a rational exchange of ideas. More often than not it involves the participants' attitudes, motivations and feelings when faced with, and responding to a given situation or problem. The dialogue, or exchange of first thoughts and ideas, then, creates and presents scenarios or narratives that triggers emotional responses in both designer and client which highlight the role of designers in shaping AI-driven experiences. That is, designer responsibility and accountability which means designer capability to critical thinking to reduce the negative impacts of AI on society, notably in terms of AI ethics. The emotional elements in dialogic ideation, moreover, may act as a prologue to designing for emotion when the user experience is core, as in, say, product design.

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